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Maintaining a Trained Staff

December 16, 2014

Business owners in the St. Louis area may or may not realize that their profits and reputation are directly affected by the skill level of their maintenance staff. Providing additional training to staff members which improves technical understanding, safety awareness, and self esteem is an excellent decision that will provide a significant return on the costs associated with the materials and personnel required to provide these invaluable services to staff members.

roof maintenance training

Choose Appropriate Training Classes

Maintenance work requires more than handyman skills: it requires an in-depth knowledge of basic engineering, economics, electrical wiring, plumbing, etc.  An efficient maintenance staff is also extremely informed on recent developments in technology for tools and products to use for their buildings.

Take time as a business owner or manager to asses and analyze the current condition and budget of your building. Meet with your maintenance staff and come up with a short and long-term maintenance plan: this should include emergency, necessary repairs as well as improvements over the course of 10 years.

With a plan in place, it is time to focus on an ongoing education program. Whether in-depth or informal, ongoing training is invaluable in all areas of the workplace.

Example: Roof maintenance

This project presents serious potential for injury to staff members. Ensuring safety awareness reduces the chance for an employee to experience an on the job injury or fatality.

Roof maintenance also requires a technical understanding to properly install each component in order for the finished roof to provide decades of protection as intended. Since the reputation of your business is only as good as the workmanship of your staff, making sure each employee is fully competent in completing top notch roof maintenance will increase your company’s bottom line.

Evaluate the Effectiveness of Training Sessions

Generally speaking, an effective education class for maintenance and industrial workers should average 30% classroom instruction and 70% hands-on training. Utilize a variety of methods to verify the value of these classes, including:

  • Employee questionnaires – requesting each staff member to complete one or more feedback forms regarding their training allows managers to gain a clear understanding of improvements in self esteem which have occurred.
  • Verbal and written observations from direct supervisors – changes in staff behaviors may be apparent and documentable immediately upon completion of training.
  • Lower accident rates –  this number can be compared with previous time periods to verify the effectiveness of safety training.

Invest in Your Employees and They Will Invest in You

Because employees are more likely to remain at an organization which values them enough to provide paid education and job advancement, reduced turnover and overall employee satisfaction are some of the most significant benefits of these classes. By planning appropriate sessions for the needs of your business, you’ll be taking an important step to improve your business model at many levels.  Invest in your employees, and they return the favor.

In all cases of training, consult local professionals for the most up to date information and practices in the industry.

If your maintenance staff needs a professional hand in roof maintenance projects, know that you can always contact Jewett Roofing.  

Roof Maintenance


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