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| Before work has begun |
One of the unique capabilities Jewett Roofing Company offers is the ability to work with our clients in a comprehensive manner to meet their specific requirements. We have fostered many relationships with our customers in industries as diverse as retail, manufacturing, warehousing and education.
The ability to serve customers with multiple locations is one of our areas of expertise. Our clients may have as few as 5 or as many as 150 locations. We serve these clients in a comprehensive manner that includes maintenance, re-roofing, new construction, and budgeting assistance.
When one Midwest maintenance director from a national auto parts chain needed a one source solution for all of his roofing needs, Jewett Roofing presented the solution. He said, “I wanted one contractor that could take care of all of our stores. I also wanted them to be a Duro-Last contractor as well as having reached the level of Elite Master Contractor. Jewett Roofing was the perfect fit.”
In servicing the account, Jewett Roofing repair personnel have traveled the entire region. From major repairs in Iowa, to small service calls in Southern Illinois, our crews respond immediately to fix the problems. While Jewett Roofing is primarily a Duro-Last contractor, our highly trained service personnel are able to repair nearly every roof system. In addition, they are able to evaluate the individual stores and make both short- and long-term recommendations. This allows the client to make strategic budget decisions.
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| After work is completed |
From a sales standpoint, Jewett Roofing has been working hand in hand with this client to determine which of their stores need roof replacement. We provide feedback from our repair crews that include pictures and thorough roof evaluations. This allows them to prioritize their replacement roofs to make sure the correct areas are being addressed. When they are ready, we draft a unique proposal for each store and make recommendations to them for the best solutions. This leads to long-term cost savings by reducing building damage and repair costs.
Recently, I was invited to present an afternoon of roofing insight to their regional maintenance personnel at their headquarters. Along with Tom Allen, a Midwest Duro-Last Sales Representative, we spent a productive afternoon with the group covering a wide variety of topics. Maintenance personnel were educated in roof types, roof deck materials, Duro-Last products, and how to handle emergency repairs. Attendees were presented with several emergency repair items and trained on how they can be used to contain the problems until repair technicians arrive. Also covered in the presentation was preventative maintenance plans and how they can lead to longer lasting roof systems with fewer problems.
These are the types of services Jewett Roofing offers that are unique in the roofing industry. We are looking to build long-term relationships with our customers that are mutually beneficial. From service to sales, and all areas in between, we enjoy the role we play in each customer’s success. Whether you are a local business with one building, or a large multi-facility chain, we can tailor an approach for your company. Would you like this type of assistance and assurance from your roofing contractor? Call us to arrange a meeting with one of our trained sales consultants to see how we can work with you to form a long-term alliance.
by Bob Ketchem
Sales Representative
